committed to world class quality products and services

Customer Service Policy

We are committed to meeting all our customer expectations, through:

  • Communicating our customers’ organizational objectives, targets and requirements
  • Employee development
  • Continual improvement
  • Delivering defect-free product on time at the most competitive cost possible

Health and Safety of our employees is of outmost importance.

Quality Certifications

We are certified to:

  • IATF 16949 Registered

Our quality assurance staff is trained and dedicated to comply with the AIAG core tools (e.g. MSA, APQP, PPAP, SPC, FMEA) and to meet customer specific requirements. (CQI-9, CQI-11, CQI-12, CQI-15 etc.)

Quality Assurance

To maintain consistently high quality, we maintain rigorous process checks, and employ state-of-the-art measurement and verification technologies, including:

  • Gauge-track calibration software
  • A complete weld laboratory, with cut-and-etch capabilities and microscopic analysis
  • Hardness testing technology
  • Push out/ torque testing on projection and MIG welded assemblies
  • PC-DMIS CMM facilities
  • Mini Tab statistical software

We regularly review our quality management standards and processes to maintain continual improvement in product quality and customer satisfaction.